“I have always had good experiences dealing with 2B Technologies and the performance of your products. That is why we have incorporated two of your ozone monitors into our standard instrument configuration.”
“Every interaction I have had with the staff of 2B Technologies has been great! Staff is knowledgeable and informative. All responses come back in a timely manner. Great company to work with. Thanks for all the help.”
“Your product and service is superb…. I’m the proud owner of two of the units and look forward to deploying them this summer. I continue to speak to my colleagues about how great the instrument and company are.”
Please use the following web form to open a service ticket for calibration and/or repairs on your instrument, and be sure to provide its serial number.
If you are experiencing problems with your instrument, it will greatly aid our troubleshooting efforts if you would:
- Use the serial connection of the instrument to capture sample data,
- Save the (raw, unmodified) data in a text file,
- Upload the file as an attachment and submit it with your service ticket.